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• VJS Help Topics and Frequently Asked Questions-
  • Backup Data
  • Restore Data
  • TeamViewerQS
  • Setting Up
    • Install to Main Computer
    • Adding a Workstation
    • Moving VJS to a New Computer
    • Convert DOS to Windows Steps
    • Store Name & Key Code
    • Add a Company File
    • Passwords and Security Setup
    • Change or Set the Default Login Initials
    • Technical Support Options
  • File Center Features
    • Cleanup
    • Program File Updates
    • Add Back Missing Store
    • Data File Update
    • Send Data to Compulink
  • Sales
    • Entering Sales - Step by Step
    • Entering Layaway Sales
    • Special Orders
    • Add Inventory During Sale
    • Wish List & Quotes
    • Memo Out 'Sales'
    • Trade-Ins from Customers
    • Sale Numbers Jumping
    • Sales Tax Rate Change
    • Fix Sales Tax on a Sale
    • Include Tax In Price
    • Change Clerks / Commission on Each Sales Line
    • Voiding & Refunding Credit Card Payments
    • Customer Returns, Refunds, Store Credit
    • Cancel Layaway and Refund or issue credit ( or keep deposit)
    • Partially Using Credit Slips
    • Refunding Gift Certificates and Credit Slips
    • Cancelling Expired Credit Slips & Gift Certificates
    • Making Taxable Items Non-Taxable
    • Quick Sale Setup
    • Manual Credit Card Authorization
    • Sales Not Deducting Quantities
    • Add Back Lost Sale
    • Change Name on Sale
    • Payment Without Mouse
    • Don't Ask for Sale Number
    • Register Codes
    • Stop Credit Card Swipe Screen
    • Adding New Payment Types
    • Add a Manual (non-swipe) Credit Card Payment Type
    • Notes and Comments on Receipts
    • Archived Sales
    • Sales Department Codes
    • Sales Screen Customer Alerts
    • Unfinalize a Sale
    • Create a Jewelers Mutual Care Plan at the Point of Sale
  • In-House Accounts Receivable
    • Add Accounts Receivable Menu Option
    • Entering In-House Charge Account Sales
    • Configure In-House Charge Account Interest Rates
    • Reprint Receipt for Payments on Account
  • Receipt Printing
    • Lost Print Options Screen
    • Missing Second Page
    • Adding Logo
    • Gift Receipts
    • Sales Receipt Messages Based on Major Class Codes
  • Sales Reports
    • Sales Tax
    • Return On Investment (GMROI)
    • Sales by Clerk and Commission Reports
    • Layaway Reports
    • Average Ticket Reports
    • Cash Register Activity
    • Hot Sellers
    • X Report Summary Saved to Excel
    • Reorder Reports
    • Printing Error 1298 for X or Z reports
    • Reports for Wish Lists and Quote Sales
    • Memorized Reports
    • Reporting Archived Sales
    • Sales Payment Spreadsheet Explanation of Summary
    • X & Z Reports vs. Sales Payment Spreadsheet
    • Reset To-Date X & Z Report Sales Figures
  • Inventory
    • Class Codes
    • Convert Memo to Regular Inventory
    • Change the Style or Mfg of an Existing Sku Number
    • How to Bypass the Vendor Style for Estate Jewelry (or other jewelry without a style)
    • Change the Major code (and Sku) of an Item
    • Changing Class Codes for all Sku's of a Major Code
    • Product Cards
    • Product Sheet / Appraisal Without Sale
    • Physical Inventory Procedure
      • Pandora
      • Reading Tags
      • Purchase Barcode Reader
      • Low-Price Barcode Readers with Memory for Physical Inventory
    • Assemble Two or More Skus
    • Disassemble an Item / Sku
    • Reprice Individual Items
    • Reprice Many Inventory Items or Entire Departments
    • Merge Two Vendors
    • Change Vendor on an Invoice
    • Return Inventory to Vendor - RTV
    • Import Inventory using  Vendors'  Invoice Files
    • Interstore Inventory Transfer
  • Tag Printing
    • Buying Tags
    • Tag Setup Video
    • Example Tag Layout
      • TracTech
        • TracTech Photo
        • Trac Tech Tag Styles
        • TracTech USB Single Tag Reader
      • Argox Power 12
      • Zebra
        • Font Codes
        • Yin-Yang
      • Eltron (Zebra T Models)
    • Datamax,Citizen & CItoh
      • Barcode Size
      • Font Size
    • Print Sku Larger on Tags
    • ZipTape
    • Print Individual or Miscellaneous Tags
  • Inventory Reports
    • Aged Inventory
    • Inventory Detail Website Export
      • Adding Web Category & Web Status
      • Website FTP Upload Inventory
      • Configure Website Export Format
    • Inventory Level from Prior Date
    • Inventory Adjustment List
  • Customers
    • Mailing Lists
      • Best Customers to Excel
      • Export Names to CSV
      • Export Customer Email Addresses
      • CASS Certication
      • Exclude Customers from Mailings
    • Special Customer Alerts
    • Merge Duplicate Names
    • Special Event Code Quick Fill
    • Customer Type
    • Close Charge Account
    • Add Back Missing Customer
    • SMS Texting
  • Appraisals
    • Appraisal Instructions
    • Spell Check Problems
    • Customize your Appraisal Video
  • Taking Pictures
    • Capture Images Directly from a Webcam
    • Problem with Linked Picture
    • Importing a Vendor's  Picture
    • Adding Images via Screen Capture
  • Repairs
    • Step by Step Repair Instructions
    • Add Un-Billed Repair to Sale
    • Quick Status Update
    • Add Drop Down Quick-Fill
    • Repair Sku Numbers
    • David Geller Jeweler Profit Blue Book
  • Repair Ticket Printing
    • Paper Stock for Repair Envelopes and Tickets
    • Adjusting Repair Ticket Layouts
  • Time Clock and Time Cards
    • Edit Timecard Entry
    • Report Timecard Entries
  • Loyalty Rewards Program
    • Loyalty Points Configuration
    • Loyalty Points Calculation and Reporting
  • Accounting
    • Month-End Closing
    • Year-End Closing Steps
    • Scheduling Payments
    • Adjusting Vendor Credits
    • Paying Vendors and Suppliers with a Business Credit Card
  • Email PDF Receipts & Reports
    • Email Configuration
    • AOL
    • AT&T
    • Yahoo Email
    • Comcast
    • Hotmail
    • G-Mail Configuration
    • GoDaddy with Microsoft 365
  • Gift Certificates
    • Issuing Gift Cards, Certificates (Credit Slips)
    • Refunding
    • Donating Gift Certificate
  • Field Name Caption Customizing
  • Inactive Clerks
• System Maintenance
  • Restore Data from Backups
  • Special Restore for Reviewing Old Data
  • Adding Additional Payment Methods
  • Maintenance Plan Code
  • Changing Screen Appearance
    • Changing Screen Colors (or "Skins")
    • Changing the Color of Menu Buttons and Title Bars
    • Resizing Forms and Screens in Shopkeeper
    • Scrolling Messages and Gold Price in Title Bars
    • Customize On-Screen Labels and Captions
  • Customer Reminders & Other To-Do's
    • Reminders Listing
    • Creating Manual Follow-up Reminders
    • Automatically Created Reminders
    • Criteria for Automatically Created Reminders
    • Reminders Display Options
• Third-Party Solution Providers
  • Jewelers Mutual Care Plan
  • Zillion Insurance at Point of Sale
  • WooCommerce
    • Add User
    • Website FTP user
    • Enter WooCommerce Credentials in VJS
    • Create Woo  Categories
    • Enter Woo Categories into VJS
    • Add Web Status & Inventory Upload
    • Upload to WooCommerce via Item Status
  • Shopify
    • Create a Private App Entry for Shopify
    • Enter Shopify Credentials into Shopkeeper
    • Add Shopify Upload Type
    • Upload to Shopify from Inventory Status
  • Credit Card Companies
    • Receipts EMV Info
    • October 2015 Liability Shift
    • eConduit / Blackline (Chosen Payments)
    • Cayan (Merchant Warehouse)
      • Genius EMV Solution
      • Setting up Genius
        • Assign Static IP Address
      • Using Multiple Genius Terminals from a Single Computer
      • Windows 10 Paylink Problem
      • Magnesafe Magstripe Reader Setup
      • EMV Receipt Guidelines
    • Mercury (Vantiv)
      • Mercury Setup
      • Mercury EMV Devices
      • Setting up Dejavoo Device
        • Payment Type
    • OpenEdge Pay (XCharge)
      • OpenEdge EMV Devices
    • Podium
      • Podium Authorization Setup
  • Gift Cards
  • JewelerProfit
  • Quickbooks
    • Quickbooks Link Setup
    • Customer Deposits
    • Pending Deposit Account
  • Paper & Forms
  • FrogSwing SMS Texting and Review Platform
  • Podium On-Line Review Requests Integration
  • Chekkit Online Review & SMS Texting Integration
  • Red Oxygen SMS Texting
  • Screen Capture Programs
  • Image and Picture Editing Software
  • Clientbook
    • Clientbook Setup Steps
    • Clientbook SMS Texting
    • Clientbook Sale Follow-up
  • Google Bard Text Generator
    • Google Bard API Key
• Hardware
  • Hardware Requirements
  • Peripherals
  • Tag Printer Setup
    • Datamax E4203
      • Quick Calibration
    • Alternate Mode (not for VJS)
    • Eltron
    • Zebra GK Model
      • Printer Driver Setup
      • Calibration
      • Tag Layout Arch Crown TT307
      • Other Sample Tag Layouts for Zebra GK420T Printer
    • Datamax O'Neil Mark III
      • Windows Driver Setup
      • Youtube Links
      • Example Layout
      • Sensor Adjustments
    • Citizen
      • Citizen Setup
      • Calibration
      • Sensor Adjustment
    • TracTech
      • Tags
    • Godex 500
      • Add Driver
      • Calibrate
      • Ribbon and Tags
      • Zebra Godex for  TT306
      • Eltron Godex for  TT306
      • Datamax Godex Tag Layout
    • Citizen CLS 321
      • Calibrate-321
  • Networks
    • Check Your Network Speed
      • Workstations are not running at 1.0 GPS
    • Quick Speed Test
    • Slow Network
    • Large Send OffLoad
    • Five or More Workstation
  • Cash Drawers
    • Epson TM 88 with Cash Drawer Connection
    • Epson TM 88  with USB Cash Drawer
    • Star TSP 100
    • MS Cash Drawer Dip Switch
    • No Sale Cash Drawer Pop Codes
  • Barcode Readers
    • Honeywell (Metrologic)
    • HP-Motorola Enable I 2 of 5
  • POS Pole Configuration
  • RFID Tagging
    • TJS
      • TJS Setup
    • TracTech
      • TracTech Setup
      • Register RFID.DLL file
  • Camera Problems
    • Replace Logitech C910 Driver
• Windows Issues and Problems
  • Avast
  • Screen Resolution
    • Windows 10
    • Windows 8
  • Windows Server Tweaks
  • Local Account for Windows 10
  • Network Drive Does Not Map Automatically
  • Windows 10 - Trouble Mapping Drives
  • HP Printing Extra Blank Page
  • Windows 10 Default Printer Managment
  • Windows 10 - Tag Printer not showing
    • Step-By-Step Adding Seagull Driver
  • Quickbooks 2016 Services Interfere with Shopkeeper
  • Windows 7 TLS 1.2 Activation
  • Windows Update KB5000802 Printing
• Jewelry Shopkeeper Updates
  • Detailed What's New List (More Recent Changes)
  • Detailed What's New List ( Previous Changes)
  • Special Features