How to reprint a receipt for a payment on an in-house charge account
If you don’t print a receipt at the same time as entering the payment or just need an extra copy, here is how to go back and retrieve the payment to print the receipt later.
These steps also help if you need to retrieve a payment to correct it.
To reprint a receipt for a payment on account for accounts receivable customers choose A/R Payments from the Accounts Receivable menu.
In the payment grid at the bottom right corner note the payment number after Pmt: - e.g. in this case it's number 6
Then close X-Tra Search and on the Payment on Account screen type this number in the Payment No box and press <Enter> which will retrieve it.
Then you can fix the payment or reprint the ticket
